Cookies Policy
Effective Date: November 17, 2025
Last Updated: November 17, 2025
This Cookies Policy explains how KORAB HOSPITALITY MANAGEMENT, having its registered office at 66/2238, A-1, 2nd Floor, Pulleppady Road, Ernakulam North, Ernakulam – 682018, Kerala ("Korab", "we", "us", or "our"), uses cookies and similar technologies on its website www.korab.com and mobile application ("Platform").
By continuing to browse or use our Platform, you agree to our use of cookies as described in this Policy.
1. WHAT ARE COOKIES?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website or use a mobile app.
They help the website recognize your device, remember your preferences, and enhance your overall user experience.
Cookies may be temporary/session-based (deleted once you close your browser) or persistent (stored on your device for a specific duration or until deleted).
2. PURPOSE OF USING COOKIES
Korab uses cookies and similar technologies for the following purposes:
i. Essential Operations:
To enable core functionality of the Platform such as account login, secure navigation, and booking confirmations.
ii. Performance and Analytics:
To collect information about how users interact with our website or app, helping us improve usability and content.
iii. Functionality:
To remember your preferences, saved searches, and language settings, so you don't have to re-enter details each time you visit.
iv. Advertising and Marketing:
To deliver relevant advertisements, measure campaign effectiveness, and track conversions, without revealing your personal identity.
v. Security and Fraud Prevention:
To monitor login attempts, prevent misuse, and ensure account integrity.
3. TYPES OF COOKIES USED
| Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary Cookies | Enable core site/app functions such as authentication and security. | Session-based |
| Performance Cookies | Analyze user activity to improve performance and user experience. | Up to 12 months |
| Functional Cookies | Store preferences (e.g., language, region, saved data). | 6–12 months |
| Analytics Cookies | Help us understand traffic patterns and usage trends. | As per analytics provider policy |
| Advertising Cookies | Used to display personalized ads and track marketing effectiveness. | As per marketing provider policy |
4. THIRD-PARTY COOKIES
A.
Some cookies may be placed by third-party service providers that assist us with analytics, marketing, or payment services. These may include, but are not limited to:
- Google Analytics
- Facebook Pixel
- Payment gateway cookies (e.g., Razorpay, Paytm)
B.
Korab does not control the data collected by third parties and recommends reviewing their respective cookie and privacy policies.
5. MANAGING AND DISABLING COOKIES
You may choose to accept, reject, or delete cookies through your browser or device settings. However, disabling certain cookies may limit access to specific functionalities of the Platform and affect your overall user experience.
Instructions to manage cookies can typically be found in your browser's "Settings" or "Help" section:
- Chrome: Settings → Privacy and Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Options → Privacy → Cookies and Site Data
- Edge: Settings → Site Permissions → Cookies and Site Data
For mobile app users, cookie preferences may be managed within the in-app privacy settings.
6. CONSENT TO COOKIES
By using our Platform, you consent to the placement of cookies and similar technologies on your device for the purposes described in this Policy.
Where required by applicable law, Korab will display a cookie consent banner or pop-up allowing you to accept or manage cookie preferences before cookies are stored on your device.
7. DATA PRIVACY AND RETENTION
Information collected through cookies shall be processed in accordance with our Privacy Policy and applicable data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).
We retain cookie data only for as long as necessary to fulfill the purposes stated herein or as required by law.
8. UPDATES TO THIS POLICY
Korab reserves the right to update, modify, or amend this Cookies Policy at any time.
Any changes will be posted on this page with a revised effective date.
You are encouraged to review this Policy periodically to stay informed about how we use cookies.
9. CONTACT INFORMATION
For any questions or concerns regarding this Cookies Policy, please contact:
Grievance Redressal Officer: Mr. Abhilash Sivaraman
Company: Korab Hospitality Management
Registered Office: 66/2238, A-1, 2nd Floor, Pulleppady Road, Ernakulam North, Ernakulam – 682018, Kerala
Email: koraboffice@gmail.com
Phone: +91-90204 01030